Your Privacy Matters to Us
SanSai Japanese Grill Burbank values your trust. We are committed to protecting your personal information and ensuring a safe experience when you interact with our website or services.
What Information We Collect
We may collect personal information when you:
- Place an order online or for catering
- Sign up for SanSai Rewards
- Contact us via forms, email, or phone
- Subscribe to newsletters or promotional offers
Types of Information Collected:
- Name, email, and phone number
- Billing and shipping addresses
- Payment details (processed securely via third-party processors)
- Order history and preferences
- Website usage data through cookies or analytics tools
SMS and Mobile Marketing
By subscribing to SanSai Japanese Grill Burbank SMS updates, you consent to receive promotional and informational messages to your mobile phone. Message & data rates may apply. You may opt out at any time by replying STOP to any SMS message.
Our SMS communications are managed securely and your personal information, including phone number, will not be shared with unauthorized third parties. For more details, see our Terms & Conditions.
How We Use Your Information
- Process orders and payments efficiently
- Provide customer support and respond to inquiries
- Deliver promotional offers and updates (with your consent)
- Improve website experience and services
- Maintain records for business and legal compliance
How We Share Your Information
SanSai Japanese Grill Burbank does not sell your personal information. We may share your information only in the following cases:
- With trusted third-party service providers (payment processors, delivery services, rewards platforms)
- When required by law or legal processes
- To protect the rights, safety, or property of our customers or business
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality
- Analyze website traffic and usage patterns
- Customize your experience on our site
You can choose to disable cookies in your browser settings, but some features may not function properly.
How We Protect Your Information
- Secure servers and encryption for sensitive data
- Limited access to personal information by authorized staff only
- Regular reviews and updates to security practices
Your Privacy Choices
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Contact us regarding any concerns about your privacy
To exercise these rights, please contact us at [email protected] or call (818) 565-0420.
Updates to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Effective Date: July 2026
Questions About Privacy?
Email: [email protected]
Phone: (818) 565-0420
Address: 2575 N Hollywood Way, Unit 107, Burbank, CA 91505