Use of Our Website, Services, and Rewards

Acceptance of Terms

By using this website or placing orders through SanSai Japanese Grill Burbank, you agree to comply with and be bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree, please do not use our website or services.

Online Orders

• All orders placed through the website are subject to product availability.
• Prices, promotions, and menu items are subject to change without notice.
• SanSai Japanese Grill Burbank is not responsible for orders placed incorrectly due to user input errors.
• Payment for online orders is processed securely through third-party payment providers.
• Customers are responsible for ensuring the accuracy of delivery or pickup details.

Catering Terms

• Catering orders must be placed in advance to ensure availability.
• Changes or cancellations may be subject to time restrictions or fees.
• SanSai Burbank reserves the right to adjust catering orders if menu items are unavailable.
• Group orders must comply with the applicable order minimums.

SanSai Rewards Program

• Membership in SanSai Rewards is free.
• Points are earned for eligible purchases only and cannot be transferred, sold, or exchanged for cash.
• Rewards and promotions may change or expire without prior notice.
• Misuse of the program may result in account termination or forfeiture of points.
• SanSai Burbank reserves the right to modify or terminate the rewards program at any time.

SMS Notifications and Opt-in

By providing your mobile number through our website or in-store forms, you consent to receive SMS messages from SanSai Japanese Grill Burbank regarding rewards, promotions, events, and menu updates. Message & data rates may apply.

You may opt out at any time by replying STOP to any SMS message. SanSai will only use your phone number for the purposes described and will not share it with unauthorized third parties.

User Responsibilities

• You agree to use the website for lawful purposes only.
• You must provide accurate and up-to-date information when using services or completing forms.
• You agree not to interfere with the website operation or attempt to gain unauthorized access to systems or data.

Intellectual Property

All content on the SanSai Japanese Grill Burbank website, including images, text, logos, and design, is owned by SanSai and protected by copyright and trademark laws. No content may be copied, distributed, or used without prior written permission.

Limitation of Liability

SanSai Japanese Grill Burbank is not liable for any damages arising from the use or inability to use the website, including errors in online orders, menu changes, or delivery issues. Use of services is at your own risk.

Changes to Terms and Conditions

SanSai Burbank reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with the updated date. Continued use of the website constitutes acceptance of the updated terms.

Effective Date: July 2026

Questions About These Terms?

Email: [email protected]
Phone: (818) 565-0420
Address: 2575 N Hollywood Way, Unit 107, Burbank, CA 91505